3 stages that cost you 85% of your customers

You already know that 85% of your customers will leave due to poor customer service.

But they won’t do it all at once.
Here are the stages:

1. 17% will leave you after a single service mess up.
2. +40% will live you after 2 blunders. That’s 57% in total.
3. +28% will leave you after the 3rd mistake.

3 mistakes and 85% of your customers disappear.

Source: neilpatel.com/blog/everything-you-need-to-know-about-off-page-seo/