How to boost customer support long-term success

You know that customer support is one of the most important pieces of your long-term success.
But how do you stand out from the crowd and prove you provide a level of customer support people didn’t even know existed?

Here‘s what Nextiva did…
When their customers ask anything (via social networks, email, website, etc), they record a YouTube video answering them personally.

How would you feel if you received that kind of video?
Would you want to be one of the 68% of customers who quit because a company didn’t care about them?

They can then use those videos as proof of how much they care about their customers.


How useful was this Growth Hack?

Click on a star to rate it!

Average rating 0 / 5. Vote count: 0

No votes so far! Be the first to rate this Growth Hack.


Add Growth Hack to your lists:

Done
0
To Do
0
Add to List

Add How to boost customer support long-term success to a new list