You know that customer support is one of the most important pieces of your long-term success.
But how do you stand out from the crowd and prove you provide a level of customer support people didn’t even know existed?
Here‘s what Nextiva did…
When their customers ask anything (via social networks, email, website, etc), they record a YouTube video answering them personally.
How would you feel if you received that kind of video?
Would you want to be one of the 68% of customers who quit because a company didn’t care about them?
They can then use those videos as proof of how much they care about their customers.
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