What to do with fake bad reviews

In local SEO, reviews mean a lot.
An influx of negative reviews decreases your local rankings and your revenue.
But reviews are relatively easy to manipulate, and it may be the first thing a jealous competitor will try to do.

How to remove fake reviews?

Fake reviews violate Google’s policy, so when you’ve spotted a fake review, you can flag it for removal following these steps:

1. Navigate to Google Maps.
2. Search for your business using its name or address.
3. Select your business from the search results.
4. In the panel on the left, scroll to Review summary.
5. Under the average rating, click [number of] reviews.
6. Scroll to the review you’d like to flag and click the flag icon.
7. Complete the report form.

Source: www.link-assistant.com/news/negative-seo.html