Do you love negative feedback?
Does it warm your heart?
😉
Nobody loves to be criticized.
This research will help you to love it 🙂
Researchers found that conversations that started with a negative Tweet resulted in 3X higher willingness to pay compared to those whose original Tweet was positive.
Looks like negative feedback is a great source of potential customers.
P.S. Plus, unsatisfied negative feedback is a great source of ideas for a new successful business.
Source: blog.twitter.com/2016/a-look-at-the-research-behind-twitter-engage
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